PesaLink is an interbank money transfer solution that enables you to receive funds from other banks straight into your Bank Account in real time. Through PesaLink you can receive money into your bank account using a mobile phone number or Bank Account number
BENEFITS OF USING PESALINK
Enables cash transfers from Kshs10 to Kshs 999,999
Enables transfer of foreign currencies
Available 24 hours a day 7 days a week
Allows you to receive money into your account using your phone number
It is instant – Money reflects in your Bank Account in real time
HOW TO REGISTER PESALINK
- Access your bank using your preferred device/ channel
- Select the PesaLink option on your bank’s menu
- Select “Primary Account”
- Select YES/NO to make it your primary account.
- Confirm details of the transaction
- After pressing Confirm, You will receive a confirmation notification
BANKS USING PESALINK
- Standard Chartered Bank
- Co-Operative Bank
- Barclays Bank
- Commercial Bank of Africa (CBA)
- I & M Bank
- Diamond Trust Bank
- Gulf African Bank
- Guardian Bank
- Victoria Commercial Bank
- Credit Bank
- Prime Bank
- Middle East Bank
FREQUENTLY ASKED PESALINK QUESTIONS
Q: Why should I use PesaLink.Com instead of other services?
A: PesaLink.com allows you to use convenience of the Internet to send money to Kenya. It’s easy, fast and secure, yet offers much lower fees than other services. When you use PesaLink.Com to send US dollars to family and friends, Pesa Link limits your loss in the transfer process a common practice with other money transfer services.
Q: In what currency will my recipient receive the money if I use PesaLink Quick Collect?
A: They will receive the money in US Dollars. However our in-house forex bureau can exchange your dollars for Kenya shillings at very competitive rates..
Q: What forms of payment do you accept?
A: We accept visa, Discover, MasterCard and Paypal for payment.
Q: Can PesaLink transfer money to a Bank Account?
A: Yes! Pesa Link can transfer your money to any bank account in Kenya. When you enter the recipient information also provide the bank account details for the account in which you would like the money deposited. This can only be done in Kenyan shillings at the rate offered at the time of transfer.
Q: How safe is it for me to send money through PesaLink?
A: Pesalink.com uses high grade SSL encryption for secure transactions. Furthermore PesaLink LLC holds a website identity assurance warranty of $10,000. This means that you are insured for up to $10,000 when relying on the information provided by IdAuthority on our site.
Q: Whom can I contact if there is a problem with my transaction?
A: Call our Toll Free number 1-800-633-7384 in the US and Canada or (20) 311467 and (727) 200505 in Kenya.
or use our contact form to contact us
Q: Can I change or delete my scheduled payments at any given time?
A: Yes. Please contact us immediately, by sending an email or by calling our toll free number 1-800-633-7384 to cancel scheduled payments.
Q: Why is my transaction non-refundable?
A: Because once funds have been picked up by your recipient the contract between us is deemed honored.
Q: I do not have a credit card, debit card or Paypal account can I still use Pesalink.com?
A: No. Pesa Link only offers online transactions so you would need a debitcard, creditcard or a paypal account to use Pesa Link money transfer.
Q: What is the exchange rate used to transfer funds through PesaLink.com?
A: Pesa Link does not make money from exchange rates as we remit your money in the original currency sent. This limits your loss in the transfer process a common practice with other money transfer services. Subsequently, this gives you the power to shop for the best rates. Also note that all Pesa Link distribution
locations will give you the option to pick up your money in Kenya shillings at very competitive rates.
Q: Can I Send Funds from Kenya to the US?
A: Yes! To send Funds from Kenya please visit our offices at Development House, 13th Floor. Moi Avenue.